Customer Survey

    5 = Very Satisfied

    4 = Satisfied

    3 = Somewhat Satisfied

    2 = Somewhat Dissatisfied

    1 = Very Dissatisfied

    Please rate the following on a scale from 5 to 1

    Products

    5

    4

    3

    2

    1

    The overall look and performance of our carpet product:

    54321

    The overall look and performance of our hard surface product:

    54321

     

    Installers

    5

    4

    3

    2

    1

    The quality of our installations:

    54321

    The professionalism of our installers:

    54321

     

    DSF Account Manager:

    5

    4

    3

    2

    1

    The professionalism of your account manager:

    54321

    Your overall experience with your account manager:

    54321

     

    Office Staff

    5

    4

    3

    2

    1

    Your experience with the accounting department:

    54321

    Your experience with the installation department:

    54321

    Your experience with the scheduling department:

    54321

    How frequently is your Account Manager contacting you?

    Have our installers been wearing DSF shirts and/or sweat shirts on your property?

    Would you recommend our company?

    Additional Comments:

    Positive:

    Negative:

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