Customer Survey

5 = Very Satisfied
4 = Satisfied
3 = Somewhat Satisfied
2 = Somewhat Dissatisfied
1 = Very Dissatisfied

Please rate the following on a scale from 5 to 1

Products
5
4
3
2
1
The overall look and performance of our carpet product: 54321
The overall look and performance of our hard surface product: 54321
 
Installers
5
4
3
2
1
The quality of our installations: 54321
The professionalism of our installers: 54321
 
DSF Account Manager:
5
4
3
2
1
The professionalism of your account manager: 54321
Your overall experience with your account manager: 54321
 
Office Staff
5
4
3
2
1
Your experience with the accounting department: 54321
Your experience with the installation department: 54321
Your experience with the scheduling department: 54321

How frequently is your Account Manager contacting you?

Have our installers been wearing DSF shirts and/or sweat shirts on your property?

Would you recommend our company?

Additional Comments:

Positive:

Negative:

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